We aim to have your order dispatched within 24 hours (Mon - Fri).
Standard shipping within NZ is 2-5 working days to deliver depending on courier locations & order times. (Please allow 1-2 extra days for Rural Delivery.)
Australia – Non Tracked via NZ Post.
All other countries – Standard International Air shipping charge of $35.00 per order applies.
International orders may be subject to customs clearance procedures which can cause delays beyond our control. Coconut Collection take no responsibility for any custom charges, taxes or duties that may be payable.
PLEASE NOTE THAT THERE MAY BE SHIPPING DELAYS DUE TO THE CURRENT COVID-19 GLOBAL SITUATION.
Claims for missing orders within NZ will not be accepted after 10 days and 14 days for other countries of dispatch notification is given.
As some of our products are heat sensitive you may need to refrigerate as soon as possible to enable it to firm up if received soft. We endeavour to package as best as possible to contain the contents.
We take no responsibility for products ordered that are heat sensitive and can't accept liability for any loss of contents if subjected to heat during the delivery process.
Photos may be updated at anytime without notice.
Disclaimer: Products and/or information on this website are not intended to diagnose, cure, or prevent any disease or ailment. All opinions are based on my own beliefs and/or my own independent research and trials.
You are advised to make decisions in partnership with your healthcare provider.
If you are pregnant, nursing, have a medical condition or are taking any medication, please consult your physician before using any of these products.
With any product or essential oil use: Always test a small amount first for sensitivity or allergic reaction.